Appointment scheduling software for UK therapists
Automated reminders, Google Calendar sync, and a full client management system - built specifically for private practice in the UK.
Trusted by 350+ UK therapists · No contract
Everything your scheduling workflow needs
Designed for the way UK therapists in private practice actually work.
Your scheduling, before and after
Before
- Back-and-forth emails to find a session time
- Manually texting reminders the night before
- Double-bookings when juggling multiple calendars
- Chasing payments after sessions
- Notes in notebooks or Word docs with no backup
With Counselling Buddy
- Book sessions directly from a client profile in seconds
- Reminders sent automatically via email and SMS
- Google Calendar conflict detection before every booking
- Payment links generated and tracked in the platform
- Encrypted session notes linked to each appointment
Up and running in under ten minutes
No technical setup required.
Create your account
Sign up and verify your email. Your account is ready immediately and your data is encrypted from the first login.
Set up your appointment types
Add the session formats you offer - individual therapy, initial assessments, couples sessions. Set duration, fee, and reminder templates once.
Add your clients and book your first session
Import an existing client list via CSV or add clients individually. Book a session, and reminders go out automatically from that point on.
Why UK therapists use Counselling Buddy for appointment scheduling
Managing a private therapy practice in the UK involves more than just seeing clients. There's scheduling to handle, reminders to send, notes to write, and payments to chase - all while meeting your professional obligations under GDPR and the BACP Ethical Framework.
Most general scheduling tools weren't designed with any of that in mind. Counselling Buddy was. It's built specifically for UK therapists in private practice, with UK data hosting, a formal Data Processing Agreement, and features shaped by the way therapy practices actually work.
Automated reminders that reduce no-shows
Missed sessions cost time and income. Counselling Buddy sends email and SMS reminders automatically before every appointment - at 24 hours and 1 hour by default, with full control over timing, content, and frequency. You write the template once; it personalises itself for every client from that point on.
Google Calendar sync with conflict detection
If you use Google Calendar for your personal or work schedule, connecting it to Counselling Buddy takes under a minute. Sessions you book in the platform appear in your calendar automatically, and before any booking is confirmed, the platform checks for conflicts. Privacy Mode ensures client names never appear on your calendar - useful if it's visible to others.
GDPR compliance built in, not bolted on
All client data is stored on UK-based, ISO 27001 certified infrastructure. Session notes are encrypted. You remain the data controller - Counselling Buddy acts as your data processor under a formal DPA available from your account settings. When a client leaves your practice and you delete their records, the deletion is permanent and audit-logged.
More detail on how we handle data is available on the security and compliance page.
Ready to simplify your scheduling?
Join UK therapists already saving hours every week on appointment admin.