Contact

Get in touch

We're a small team and we read everything that comes in. Whether you need support, have a question about the platform, or want to see it before signing up - here's how to reach us.

Email support

For account help, technical issues, or general questions. We aim to respond within 2 business hours.

support@counsellingbuddy.com

Mon–Fri, 9am–6pm GMT

Book a demo call

A free 20-minute call where we walk you through the platform and answer any questions. No sales pressure.

Book a time

Free, no obligation

Help centre

Step-by-step guides and answers to common questions - searchable and available any time.

Browse help articles

Available 24/7

Find us

Our office

Address

Counselling Buddy Ltd
3 Barnfield Crescent
Exeter, EX1 1QT
United Kingdom

General enquiries

hello@counsellingbuddy.com

Office hours

Monday – Friday, 9am–6pm GMT

Please email us before visiting - we're a small team and drop-in visits aren't always possible.