No More Double Bookings
Two Calendars; Fully synchronised
If you already use more than one calendar you’ve probably experienced the problem: your therapy sessions live in one place, and everything else lives in another. Conflicts happen, sessions get double booked. We’ve all been there before, but that is the problem that Counselling Buddy’s calendar sync exists to solve.
You control what syncs, and how. By default, when you connect google calendar, sessions will be synced both ways (sessions will be pulled in from your Google Calendar, and exported to your Google Calendar). You can also enable conflict checks, meaning that Counselling Buddy will warn you if you are about to schedule a session that conflicts with something in your Google Calendar - preventing double-bookings before they can even happen.
Client privacy is preserved throughout
Google Calendar is designed for scheduling, not for storing sensitive clinical information. Counselling Buddy’s integration is built around this reality.
With Privacy Mode enabled:
- Session events appear as “Counselling Buddy Event” - no client name, no session type
- No clinical data is stored in Google Calendar at any point
- All session details remain exclusively inside Counselling Buddy
- Your information remains fully encrypted during transfer
If your calendar is visible to a partner, a receptionist, or anyone else, Privacy Mode ensures your clients’ information stays confidential.
How it fits into the rest of the platform
- Appointment Management - every booking syncs automatically; conflict detection fires before confirmation
- Email Notifications - reminders are timed from the synced session, so they’re always accurate
- Client Management - view upcoming sessions per client alongside their full profile
- Security & Compliance - the integration is built to the same GDPR and privacy standards as the rest of the platform
- Clearly Flagged - Imported sessions have a clear Google Calendar label, so you know where they came from
Getting started
Connecting Google Calendar takes less than a minute:
- Go to Settings → Integrations in your Counselling Buddy account
- Click “Connect Google Calendar” and grant the required permissions
- Choose your sync preferences - Privacy Mode, which calendar to sync to, event labelling
- Done - all future sessions sync automatically from this point