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Security & Compliance

Protect client confidentiality and meet GDPR requirements effortlessly with secure, encrypted data handling built into every part of Counselling Buddy.

Security & Compliance
End-to-end encryption for sensitive data
Automatic GDPR compliance features
Daily encrypted backups
Data access controls and audit logs
UK-based hosting for data residency assurance
Regular security audits and vulnerability scanning

Built on Security from the Ground Up

Counselling Buddy was designed specifically for UK mental health professionals, where confidentiality and trust are paramount. Every layer of the platform — from login to storage — is built around protecting your clients’ data and ensuring full compliance with GDPR.

Core Capabilities

By The Numbers

Privacy You Can Depend On

Our security model ensures that you stay the data controller while Counselling Buddy acts as your data processor, providing all the tools you need to stay compliant without complexity.

  • TLS 1.3 encrypted connections
  • Role-based access controls for multi-user practices (coming soon)
  • Data retention automation (coming soon)
  • GDPR-ready documentation for your records
  • Regular penetration testing and internal audits

Real Results

Integrated Peace of Mind

Every feature in Counselling Buddy inherits the same security principles:

  • Document Storage: All files encrypted and access-controlled
  • Client Management: Protected under role-based permissions
  • Email & Calendar Sync: Privacy-safe event and reminder handling
  • Session Notes: Encrypted and tied directly to client profiles

Getting Started

Security requires no configuration — it’s built in:

  1. Create your Counselling Buddy account
  2. Use encrypted login and MFA (if enabled)
  3. Store data normally — encryption happens automatically
  4. Access GDPR documentation from the Security Settings page
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